Generally, we used Excel to manage our data. It was easy to use because we got used to it for a long time. However, when the company grew up, the number of employees acceleration which drags the pressure to manage the huge amount of labor force is considerable. Besides, the evaluation process and workforce distribution are obstacles to do well in managing human resources.
Our progress of recruitment is about 5 stages from the phone interview to the final interview. Every step is scheduled and all team members of HR need to update and follow up on the progress. In fact, Excel could contain a large number of our data, but it is not sharable. We spent so much time verbally communicating with each member. “How is your progress?”, “How many potential candidates for this position?”.
To simplify our work, we have to try something new and UpDiagram is our option. At first, it was very difficult for us, because we didn’t know the all features, functions and its value for the project management. Nevertheless, their Customer Service was good at keeping track of new users. They actively contacted us to find out any difficulty that we had. We did not sure how good UpDiagram was but their service was the positive first impression.
Then, we shared our problems and they helped us set up a project with necessary features and fields. Other instruction was also shared with us for future use.
We were into the “Grid View” where we can see and manage the whole project at first glance. Even better, the interface is more attractive because we can create some personal fields for our purpose. Additionally, we can define the users’ level in the project which can satisfy our requirement to easily follow up on the project.
We are very happy with UpDiagram so It could be very difficult for us to change our habit to learn new ones. Thus, we hope to see more enhancement to support more our individual purpose.